Contact Us
Got a question about a review, spotted something that needs updating, or want to flag a sweepstakes casino we haven't covered yet? This page explains how to reach usaeducationnews.com and what kind of messages we can actually help with.
What We Can Help You With
Top Sweeps Coin Casinos is an independent research and comparison site covering sweepstakes and social casinos operating in the US. We don't run any of the platforms we review, and we don't process deposits, redemptions, or account verifications. That means we're the right people to contact about:
- Corrections to information on a specific operator, such as an outdated welcome offer or an eligible-state list that's changed
- Feedback on our rankings, methodology, or how we've described a platform's Gold Coin and Sweepstakes Coin structure
- General questions about how sweepstakes casinos work, including the free entry method and how prize redemption typically functions
- Suggestions for sweepstakes casino brands we haven't yet reviewed
- Press or partnership enquiries related to this site
What This Page Cannot Resolve
Because we're a comparison and review resource, not an operator, there are some things we're simply not positioned to fix. If your enquiry falls into one of these categories, you'll get a faster answer by going straight to the platform in question:
- Account issues — login problems, password resets, or account closures need to go through the specific casino's own support team
- Redemption and payment queries — questions about a pending Sweepstakes Coin redemption, identity verification status, or the timing of a payout are handled by the operator, not by us
- Coin package purchases or refunds — billing disputes tied to Gold Coin purchases sit with the platform that took the payment
- Terms and conditions disputes — each operator sets its own rules on minimum redemption thresholds, excluded states, and eligibility, and only they can clarify or override them
Most reputable sweepstakes casinos list a support email, live chat option, or help centre link directly on their site. That's always the quickest route for account-specific problems.
Before You Reach Out, Check These First
A lot of enquiries we receive are already answered elsewhere on the site, so it's worth a quick look before sending a message:
- If your question is about how sweepstakes casinos work legally in your state, our About Us page explains our research approach and general background on the promotional sweepstakes model
- If you're concerned about play habits or want tools and resources around healthy play, visit our Responsible Gambling page
- If you want the fine print on how we use this site, our Terms and Conditions page covers that
- If you're specifically researching platforms available to UK-adjacent audiences outside standard US licensing, our page on non-Gamstop casinos covers a related but separate market
A Note on Legal and Financial Questions
We're happy to explain, in general terms, how the dual-currency sweepstakes model works, how no-purchase-necessary entry typically functions, or what identity verification usually involves before a redemption is processed. What we can't do is give you legal advice about whether a particular platform is permitted in your state, or tax advice about a prize you've redeemed. Sweepstakes casino availability varies by state, operators frequently update their own eligibility lists, and tax treatment of redeemed prizes depends on your personal circumstances and current federal and state rules. For anything specific to your situation, an attorney or tax professional licensed in your state is the right person to ask, not a comparison website. Similarly, our editorial ratings and rankings — including the ones you'll see for sites like Spinblitz, Casino.Click, and other platforms covered on this site — reflect our own research into welcome offers, game libraries, and site usability. They're not a guarantee of outcomes, and they're not financial or legal endorsement.
What to Include in Your Message
To help us respond usefully, it's worth including:
- The name of the platform or page your message relates to, if applicable
- Whether you're reporting an error, asking a general question, or suggesting a correction
- Any relevant dates, such as when you noticed an offer or eligible-state list had changed
We review messages as they come in and aim to keep our content accurate, but given how frequently operators update their promotions, eligible states, and terms, we'd also encourage you to double-check current details directly on the operator's own site before making a decision based on anything you've read here.